| Q: |
What is an ITE Web seminar? |
| A: |
A Web seminar is a PowerPoint presentation viewed over the Internet with the oral piece of the presentation heard via touch-tone telephone—like a conference
call or by voice over IP (computer speakers). A copy of the PowerPoint presentation and supplemental materials are provided prior to the course. The Web seminar allows a participant to attend a technical presentation from the comfort of his/her desk or for an unlimited number of people in an organization to attend the training at one time and in one place. Successful completion of the Web seminar earns PDH or IACET CEU. |
|
|
| Q: |
What is the difference between a Web seminar and a Web briefing? |
|
A: |
The Web seminar is described above. ITE’s Web briefings are conducted in the same manner, however, they are primarily for information sharing to address “hot topics.” A PowerPoint presentation is provided to participants.
Successful completion of the Web briefing earns PDH. |
| |
|
|
Q: |
Where do I find Web seminar or Web briefing schedules? |
| A: |
Information and schedules for ITE Web offerings are available on the ITE Web site and in ITE Journal. |
|
|
| Q: |
How long are the Web seminars? |
| A: |
They typically last for 1.5 hours (90 minutes). |
|
|
| Q: |
What kind of equipment and/or computer system do I need for the Web seminar and/or Web briefing? |
| A: |
Minimum requirements to attend fully interactive
events using Event Manager for Windows:
- Windows 2000, SP3, SP4, XP SP2, Vista, Mac OS X 10.2 (Jaguar), Linux + kernel 2.2 14
- Intel
or AMD Processor 400MHZ
- 128MB
RAM, 1 BG recommended for Vista users, 512 MB recommended for XP users
- Microsoft
Internet Explorer 6, Firefox 1.5 or later, or Safari 2.0 or later
- JavaScript
and cookies enabled in the browser
- 56K
or faster Internet connection
Minimum requirements to attend fully interactive
events for Mac OS:
- PowerPC
(G3)
- Mac
10.2 - Java 1.4.1_01 or 10.3 / 10.4 - Java 1.4.2_05
- Internet
Explorer 5.2, Firefox 1.5, or Safari 2.0 or later
- JavaScript
and cookies enabled for the browser
- 56K
or faster Internet connection
Allow five to10 minutes upon login into the Web seminar for an
automatic test to ensure that your browser is configured properly. |
|
|
| Q: |
Will I receive instructions ahead of time on how to access the Web
seminar/briefing? |
| A: |
Two business days prior to the Web seminar an e-mail will be sent to you with instructions on how to access the Web seminar/briefing and where to download the
presentation and other materials, if applicable. |
|
|
| Q: |
Can our site participants use multiple computers to view the Web
seminar/briefing? |
| A: |
The single site registration fee provides
one computer password and one toll-free telephone call to log into the
seminar/briefing per site. You may have as many people at your
site in one room and use an LCD projector to project the program on a
large screen and a high-quality speaker phone. |
|
|
| Q: |
What do I do if I did not
receive or misplaced the Web seminar/briefing instructions email?
|
| A: |
Contact
Nicola Tavares
, Professional Development Associate, at ntavares@ite.org,
202-289-0222 ext. 155, no later than 12 noon Eastern the day prior to
the seminar/briefing, if you do not receive the confirmation email with
supplemental materials or for additional information. |
|
|
| Q: |
Do I need special
software to participate in a Web seminar/briefing?
|
| A: |
You
do not need special software, just an up-to-date Internet browser (6.0 or later).
To ensure that your browser is configured properly there will be a brief
test once you log into the Web seminar. If you are a first time user
allow 5-10 minutes for downloads and browser check to take place.
Verify that
you have the current JAVA Script on your computer http://www.java.com/en/download/installed.jsp
A participant can hear the presenter
through the computer speakers using Microsoft Windows Media Player. This
player, by default, is included with your Windows operating system.
Should you need to upgrade/reinstall the Media Player do so from this
web site: www.microsoft.com/windows/windowmedia/download/default.asp
Firewall
and virus scanning software may interfere with your ability to connect
to the internet portion. |
|
|
| Q: |
How do we interact with the presenter/s? |
| A: |
Type your question anytime during the Web
seminar/briefing in the Chat room. The chat room feature is similar to the
internet chat room. The questions will be seen by all participants and the presenters.
The presenter/s will respond to question during the presentation or
during the designated Q & A segment.
At the presenter’s discretion, there may be an audio Q&A
segment where you can verbally ask the presenters a question at the end of
the session. (Not available for participants using streaming media). At the designated Q&A segment a dialogue box will appear on
your screen indicating that the audio Q&A session is now activated. To
ask a question, press the star (*) button on your phone and your phone line
will be un-muted. It is similar procedure to having a conference call. |
|
|
| Q: |
What does the registration fee include? |
| A: |
The single site registration fee provides the following:
- One computer password to log into the seminar/briefing.
- One toll-free telephone call to access the audio portion of the
seminar/briefing.
- Presentation materials and a student supplement that can be duplicated
for seminar participants. (PDF format of the presentation materials for
Web briefing participants).
- Access for one person (the registrant) to take the online quiz to
verify his/her attainment of the learning objectives (not applicable for
Web briefing).
|
|
|
| Q: |
How do I register? |
| A: |
Visit our Web site www.ite.org/education/webinars
and complete the online registration or download the fax/mail registration form. The registration form and fee must be received no later than 3
business days prior to the
seminar/briefing. |
|
|
| Q: |
What form of payment is accepted? |
| A: |
MasterCard, Visa, American Express, ITE Scrip, check or money order |
| |
|
| Q: |
How do I register
if paying by check or Purchase Order? |
| A: |
Download and complete the registration
form and mail to ITE. Payment must be received within 3 business
days prior to the Web seminar/briefing. |
|
|
| Q: |
Why is there an extra fee for non-registrant quiz takers? |
| A: |
ITE has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET). IACET and state licensing boards require ITE to maintain training records for persons who receive credit for courses, provide verification of learning, certificates of completion and maintenance of training records, which requires processing and
recordkeeping. |
|
|
| Q: |
How do I pay for the online quiz? |
| A: |
The $10 fee for additional quiz takers can be pre-paid when you
register. If the quiz is not pre-paid, the participant will be
billed. (The online quiz fee is due no later than 30 days from receipt of the invoice.) |
|
|
| Q: |
Do I have to be a member of ITE to register for a Web seminar/briefing or take the quiz? |
| A: |
No |
|
|
| Q: |
What is the refund/ registration cancellation policy? |
| A: |
A refund is issued upon written, request no later than 3 business days prior to the Web seminar. |
|
|
| Q: |
How do I register multiple
sites? |
| A: |
Registering more than one site requires a separate registration and site registration fee. Complete the registration under a different contact person and provide the contact information. |
|
|
| Q: |
Can I
still register, if I missed the registration deadline? |
| A: |
Registration and
payment received less than 3 business days prior to the seminar/briefing will be
charged a $20 late fee. Download
the Fax/Mail Registration Form at http://www.ite.org/education/Webinars_RegForm
and fax it to
Nicola Tavares
at 202-289-7722. Late registration will not be accepted within one hour of
the Web seminar/briefing. |
|
|
| Q: |
Can I get a
receipt for an online registration? |
| A: |
You may print a transaction/order receipt
online at www.ite.org
Click MY PROFILE on the left hand side of the homepage then select
ORDER/EVENT then select the ORDER NUMBER. A receipt can be issued anytime before the event. |
|
|
| Q: |
Why is there a quiz? |
| A: |
IACET requires a method of assessment in order to award IACET CEU, which meets professional development requirements in New York state. The online quiz is the method of assessment. |
|
|
| Q: |
How long do I have to take the quiz? |
| A: |
The quiz is open for two weeks after the Web seminar. |
|
|
| Q: |
Is the quiz timed? |
| A: |
No |
|
|
| Q: |
How do I prepare for the quiz? |
| A: |
The quiz is taken from the content of the Web seminar and the student supplement. |
|
|
| Q: |
How do I know if I have passed the quiz? |
| A: |
You are notified of the results—pass or fail. |
|
|
| Q: |
What happens if I do not pass the quiz? |
| A: |
You will have one additional opportunity to take a different quiz on the same subject matter. A 1 week window is provided to retake the quiz. There is no charge associated with retaking the quiz. |
|
|
| Q: |
How do I get access to the quiz? |
| A: |
Immediately after the Web seminar the primary registrant will receive an
email with the link to access the quiz. It is the primary registrant's
responsibility to distribute that email to the site participants. Each quiz
taker can access the online quiz once. Once the quiz taker completes and
logs out of the quiz, the quiz taker will not get access to the quiz again. |
|
|
| Q: |
How do I know if I passed the quiz? |
| A: |
You are notified of the results within one month after the seminar - pass or
fail. |
|
|
| Q: |
My state does not require PDH/CEU; do I still have to take the quiz? |
| A: |
No, but we ask that you complete a hardcopy of the course evaluation and
return the attendance sheet to ITE. If you take the online quiz for personal
assessment then you will be billed for the online quiz. Please note,
persons who do not successfully complete the seminar, will not have credits
recorded in their ITE Learner Record. This is important if the
participant or engineering board may need future verification of credits
learned. |
|
|
| Q: |
What are the requirements for
earning PDH or IACET CEU and a certificate of completion? |
| A: |
Web seminars require verification of attendance (sign-in sheet), completion of a course evaluation and passing the online quiz.
Web briefings require verification of attendance (sign-in sheet) and
completion of a briefing evaluation. |
|
|
| Q: |
How many PDH or IACET CEU can I earn? |
| A: |
1.5 PDH or 0.15 IACET CEU for every 1.5-hour Web seminar successfully completed.
1.5 PDH for every 1.5-hour Web briefing successfully completed. |
|
|
| Q: |
Do Web seminars/briefings meet
my state’s professional development requirements? |
| A: |
To ensure that the area of training meets your specific state’s continuing education requirements, go to the National Council of Examiners for Engineering and Surveying Web site at :
http://www.ncees.org/licensure/licensing_boards/
this site provides links to every state’s licensing board. |
|
|
| Q: |
Do the Web seminars/briefings meet the professional development requirements for the Professional Traffic Operations Engineers™
(PTOE) Certification Renewal? |
| A: |
Yes, if the training met the PTOE subject area requirements. |
|
|
| Q: |
Can I get a
transcript of credits earned from ITE courses? |
| A: |
Yes, please complete the Transcript
Order Form and submit to ITE with the $10 fee. Please allow
ten business days for processing. ITE maintains records of
participants of its professional development learning program who
successfully completed ALL requirements to earn PDH or IACET CEU as of
December 2005. |
| |
|
| Q: |
Which
organizations accepts IACET CEU? |
| A: |
List of Organizations who accepts the IACET CEU
Engineering Institute of Canada
National Council of Examiners for Engineering and Surveying
National Society of Professional Engineers
State of Alabama, Board of Professional Engineering
State of Arkansas, Board of Professional Engineers
State of Delaware, Board of Professional Engineers
State of Florida, Board of Professional Engineers *
State of Georgia, Board of Professional Engineers
State of Illinois, Board of Professional Engineers
State of Iowa, Board of Professional Engineers
State of Kansas, Board of Professional Engineers
State of Kentucky, Board of Professional Engineers
State of Louisiana, Board of Professional Engineers
State of Maryland, Board of Professional Engineers
State of Massachusetts, Board of Professional Engineers
State of Minnesota, Board of Professional Engineers
and Architects
State of New Jersey, Board of Professional Engineers
State of New Mexico, Board of Professional Engineers
State of North Carolina, Board of Professional Engineers
State of Oklahoma, Board of Professional Engineers
State of Oregon, Board of Professional Engineers
State of Pennsylvania, Department of Transportation
State of Rhode Island, Board of Professional Engineers
State of South Carolina, Board of Professional Engineers
State of South Dakota, Board of Technical Professions
State of Tennessee, Board of Professional Engineers
State of Texas, Board of Professional Engineers
State of Texas, Department of Transportation
State of Vermont, Board of Professional Engineers
State of West Virginia, Board of Professional Engineers
State of Wyoming, Board of Professional Engineers
HDR Inc
* IACET CEUs accepted only after review by licensure or training board |
|
|
| Q: |
What do I do if I have technical difficulties? |
| A: |
Call the Web provider toll free number listed in the pre-web seminar email
and/or copy of the PowerPoint presentation. |
|
|
| Q: |
What if there is a topic that is not currently offered? |
| A: |
Please forward comments/suggestions to Aliyah Horton, Professional Development and Government Affairs Senior Director at
ahorton@ite.org. |
|
|
| Q: |
What should I do if I’m having problems registering online or I can’t remember my
username and password? |
| A: |
If you have not set up an online profile, you will be given an opportunity to create a profile at time of registering. The Login is the number assigned when you created a profile and the password is the first 6 letters of the last name (if last name is less than six letters, pad with 0’s, e.g. Smith0). If you are unable to login, please contact
membership@ite.org or download the Fax/Mail Registration Form at
http://www.ite.org/education/Webinars_RegForm.pdf |
| |
|
| Q: |
If
the person who registered for the Web seminar/briefing is not available to
receive the instruction email what should I do? |
| A: |
Call or e-mail
Nicola Tavares
, Professional Development Associate at 202-289-0222 ext 155 or ntavares@ite.org
and provide the company name, primary registrant’s name and the alternate
contact name and email address. Instructions will be emailed to the provided
alternate contact. |
| |
|
| Q: |
What
do I do if I have slow internet connection or am unable to see the
PowerPoint presentation ? |
| A: |
- Press the "Refresh" button.
- Close
your browser and repeat the login
process.
- Contact
your IT department to determine if your site is having internet
problems.
- Contact
the help desk number provided in the email and PowerPoint
presentation.
- Use
PDF copy of the presentation that you downloaded from ITE Web
site and follow along with the audio presentation.
|
| |
|
| Q: |
How
do I increase or decrease the streaming audio volume? |
| A: |
Access the volume controls by right-clicking on the speaker symbol and
clicking Volume or use the "up" & "down" arrows on
the keyboard. Adjusting the volume level of your speakers can also
contribute to a satisfactory audio level. |
